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FEB 2011 0

Always ask the right questions in your webforms!

Before diving in into the issue, I'd like to point out this great article over Usability Post that describes a delicate issue: using verbs on labels and buttons. Applying the same idea, it's best if you asked the right questions too. You wouldn't want to confuse the users and give them headaches while answering your questions. This matters on each question of you form, from the most complicated to the simple captcha questions.

So, don't ask if I am human and expect an answer other than yes or no. SDUIHA or jgV54D is not a valid answer if you asked me if I were human. Imagine you asked a Japanese what was their name and they replied Sushi. Now that wouldn't be a great start, would it? So to wrap things up, never ask anyone if they're human and expect gibberish in return. One bad example from Hongkiat is just below.

Form asking if I were human and expecting gibberish in return instead of yes or no

Published on Friday, February 18th, 2011 at 2:00 pm in design, usability.

About Bogdan Pop

Bogdan Pop is a young Romanian entrepreneur who runs WebRaptor. He is a web developer with awesome design skills, who enjoys writing about everyday's work and usability. He relaxes by taking photos every once in a while and by mixing french electronic music. Connect with him via Twitter.

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